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How did you purchase an Assurity policy?

Frequently asked questions

Need more help? Call us or check our Forms Library.


Forms Library

Payment Changes

Claims

For what type of benefit is the claim being made?

Can’t find what you’re looking for? Talk with us.

We understand that insurance isn’t always easy. Give us a call if you have questions or just prefer to speak with someone who can help. Most calls to our Lincoln, Nebraska center are answered within 90 seconds—we’re happy to talk!

Kelly from Customer Connections

For help with your current policy

For a new claim or an existing claim

Claims Reporting and Services

800-869-0355, Ext. 4484
Email: claimsinfo@assurity.com
Fax: 1-800-869-0368

For everything else

Secure Email

If you’d like to email us, please use our secure email service to help ensure the information you share with us is seen only by us and not used illegally. Need Instructions?

Send a Secure Email

Why Assurity Life Insurance?

Mutual strength

For 129 years, our financial strength has helped people support one another through difficult times.

A force for good

As a Certified B Corporation, we work toward positive impacts for employees, communities and the environment.

Personal service

Get the customer service you need from real, responsive and efficient people in our Lincoln, Nebraska headquarters.

How did you purchase an Assurity policy?

Customer Service Forms

For policyholders of Assurity Life Insurance Company, use our Forms Library.


Forms Library

Payment Changes

Claims

For what type of benefit is the claim being made?

Can’t find what you’re looking for? Talk with us.

We understand that insurance isn’t always easy. Give us a call if you have questions or just prefer to speak with someone who can help. Most calls to our Lincoln, Nebraska center are answered within 90 seconds—we’re happy to talk!

Thuy from Underwriting with her husband

For help with your current policy

For a new claim or an existing claim

Claims Reporting and Services

800-869-0355, Ext. 4484
Email: claimsinfo@assurity.com
Fax: (800) 869-0368

For everything else

Secure Email

If you’d like to email us, please use our secure email service to help ensure the information you share with us is seen only by us and not used illegally. Learn More

Send a Secure Email

Why Assurity Life Insurance?

Mutual strength

For 129 years, our financial strength has helped people support one another through difficult times.

A force for good

As a certified benefit corporation, we work toward positive impacts for employees, communities, and the environment.

Personal service

Get the customer service you need from real, responsive, and efficient people in our Lincoln, Nebraska headquarters.